Letter of Complaint

⚡

You recently purchased a new smartphone online, but it arrived damaged. Write a letter to the customer service department of the online store to complain about the condition of the smartphone. In your letter, you should:

  1. Describe the damage to the smartphone in detail, including any visible defects or malfunctions.
  2. Explain how the damage has inconvenienced you and affected your ability to use the device effectively.
  3. Request a replacement smartphone or a refund for the defective product, along with any additional compensation for the inconvenience caused.
Dear Sir or Madam,

I am writing to bring to your attention an issue regarding a recent purchase made through your esteemed online store. The transaction in question involved the procurement of a state-of-the-art smartphone, the particulars of which are imperative for your perusal. Regrettably, upon receipt of the aforementioned device, it was immediately apparent that it had incurred substantial damage during transit.

The smartphone, purportedly pristine upon dispatch, arrived in a deplorable state, exhibiting conspicuous signs of physical trauma and electronic malfunction. Notably, the display screen was found to have been severely cracked, rendering it virtually inoperable, while internal components seemed to have suffered irreparable harm, manifesting in erratic performance and sporadic functionality. I have ever encountered such a significant discrepancy in product quality.

In light of these circumstances, assistance is kindly implored in rectifying this matter promptly. A replacement smartphone, unblemished and fully functional, or a reimbursement commensurate with the value of the defective product is humbly requested. Additionally, redress for the inconvenience endured, in the form of appropriate compensation, is sought.

Yours faithfully,
Oliver Rodriguez
[Word Count: 171]

⚡

You recently subscribed to a streaming service to watch your favorite TV shows and movies, but you have been experiencing frequent interruptions and buffering issues while streaming. Write a letter to the customer support team of the streaming service to complain about the poor streaming quality and request a solution to the problem. In your letter, you should:

  1. Describe the streaming issues you have been experiencing, such as buffering, freezing, or low-resolution playback.
  2. Explain how these issues have disrupted your viewing experience and made it difficult to enjoy the content.
  3. Request that the streaming service address the technical issues causing the poor streaming quality and ensure a more reliable and seamless streaming experience for subscribers.
Dear Sir or Madam,

I am writing to express my dissatisfaction regarding the streaming quality provided by your esteemed service. As a recent subscriber, I had high expectations for uninterrupted viewing experiences of my preferred TV shows and movies. However, I regret to inform you that recurrent disruptions have been encountered, including buffering delays, frozen screens, and subpar resolution during streaming sessions.

These persistent issues have severely hampered my ability to fully immerse myself in the content and have resulted in considerable frustration. It is crucial that these technical shortcomings be promptly addressed to ensure the seamless delivery of streaming content to your valued subscribers.

Furthermore, when I attempted to contact customer support, I found it challenging to reach a resolution. This had been ongoing for several weeks, with no indication of improvement.
It was imperative that your technical team thoroughly investigated the root causes of these streaming deficiencies and implemented appropriate measures to rectify them.
I trust that immediate action has been taken to resolve this matter and provide a more satisfactory streaming experience for all subscribers.

Yours faithfully,
Lucas Thomas
[Word count: 166]